When will my box ship?
NEW MEMBER SHIPPING SCHEDULE
Your box will generally ship within one month of successful billing.
EXISTING MEMBER SHIPPING SCHEDULE
Your box will generally ship within one month of billing. See Shipping Schedule
Shipping Group 1:
- All HI/AK/PR/military
Shipping Group 2:
- Seasonal to Contiguous USA
Shipping groups may overlap to achieve the highest possible shipping efficiencies. If there is an issue with your payment, your order may face fulfillment delays of up to 30 days.
See Shipping Schedule
As soon as your box leaves our warehouse, you will be emailed a link with your tracking number so can keep an eye out for your box!
ESTIMATED TRANSIT SCHEDULE
US Boxes: 7-10 business days or 1-2 weeks after leaving our warehouse.
AK, HI, PR, and Canadian Boxes: 9-14 business days or 2-3 weeks after leaving our warehouse.
APO/FPO Boxes: May take up to 45 days for your order to arrive depending on your location.While we will issue tracking details as soon as your order is shipped, tracking may not show any updates until it reaches its final destination.
Customs clearance, International postal delays, and other factors can sometimes cause shipping delays for Canadian orders. If you have not received your order 14 business days after receiving tracking details, please contact us for assistance.
Please note content in boxes being shipped to Canada, Alaska, Hawaii, and Puerto Rico may vary from US boxes each season. Gift certificates and sponsored items included in some boxes are subject to shipping constraints of the issuing company.
If you feel that your order has not shipped within the expected timeframe, please contact us to help investigate the delay.
You may pause, restart, or cancel your subscription at any time and for any reason.